Terms and Conditions

1. Acceptance of these Terms

By accessing or using the Platform — including the free Organogram Designer, any Pro Access option, or any other feature we offer — you agree to be bound by these Terms and Conditions. If you do not agree, please do not use the Platform. These Terms should be read together with our Privacy Policy and our Refund Policy, which form part of this agreement by reference.

If you are using the Platform on behalf of a company or other organisation, you confirm that you have the authority to bind that organisation to these Terms, and "you" refers to both you and that organisation.

2. Who we are

UYPP Consulting (Pty) Ltd, a company registered in South Africa, trades as locker369 and provides browser-based productivity tools, starting with the Organogram Designer, at tolocker369.com. Payments for Pro Access are processed to a bank account held in the name of UYPP Consulting (Pty) Ltd; your payment provider's statement descriptor should reflect this name.

3. Eligibility

You must be at least 18 years old, or the age of majority in your jurisdiction, to purchase Pro Access. You may use the free tier of the Organogram Designer regardless of age, provided you have the legal capacity to agree to these Terms or are using it with the consent of a parent, guardian, or employer, as applicable.

4. The Service

4.1 How the Organogram Designer works

The Organogram Designer runs entirely in your web browser. Chart content — names, job titles, department structure, and exports — is created and stored locally on your device. We do not receive, transmit, or store your chart content on our servers, and we have no ability to view it. See our Privacy Policy for full detail on what limited information we do collect.

4.2 Access options

The Platform is available on the following access options, as described in full on our Pricing page:

• Free — no login required, with usage limits on levels, boxes, people, and watermark-free downloads.
• 48-Hour Pro Access — a once-off, non-renewing pass granting Pro features for 48 hours from activation.
• Monthly Access (Non-Recurring) — a once-off payment granting Pro features for one month, with no automatic renewal.
• Monthly Access (Recurring) — a subscription granting Pro features that renews automatically each month until cancelled.
• 12-Month Access (Non-Recurring) — a once-off payment granting Pro features for twelve months, with no automatic renewal.

We may introduce, modify, or discontinue access options, features, or usage limits at any time. Material reductions in what a paid access option includes will not apply retroactively to an access period you've already paid for.

4.3 No account, no password

The Platform does not require you to create an account or set a password. Pro Access is unlocked using a licence key, delivered to the email address you provide at checkout. Where other pages on this Platform refer informally to "your account," that means the browser(s) on which your licence key is currently activated — not a registered user account or login profile.

4.4 Licence keys and device activation

• A licence key may be activated on up to three (3) browsers ("devices") at a time. You can view and revoke activated devices from the Manage Devices page.
• Revoking a device immediately frees that slot and returns that browser to the free tier; the same key can then be activated on a different browser.
• We store your licence key in hashed form, together with a randomly generated device identifier and a device name you choose. We do not store your chart content, names, or job titles as part of licence management.
• If you use the Platform in a private/incognito browsing window, your device activation will not persist once that window is closed, and you will need to re-enter your licence key on your next visit.
• You are responsible for keeping your licence key confidential. We are not liable for any loss arising from unauthorised use of your licence key, though we will assist in good faith if you believe your key has been compromised — contact us via the Support page.

5. Fees, billing, and taxes

• All fees are shown on the Pricing page and are payable in advance, in the currency displayed at checkout.
• Monthly Access (Recurring) subscriptions renew automatically at the then-current price unless cancelled before the renewal date via the Support page. We will make reasonable efforts to notify you in advance of any price change to an active subscription.
• Once-off access options (48-Hour Pro Access, Monthly Non-Recurring, 12-Month Non-Recurring) do not renew automatically.
• You are responsible for any taxes, duties, or similar charges applicable to your purchase, except where we are required by law to collect them.
• Payments for Pro Access are processed by Paddle.com, Inc. and Paddle Payments Limited ("Paddle"), our authorized reseller and Merchant of Record. Paddle handles the order process, billing, tax collection, subscription management, invoicing, and returns on our behalf. Your payment-provider statement descriptor should reflect UYPP Consulting (Pty) Ltd or locker369 via Paddle. We do not receive or store your card details. Paddle's Buyer Terms apply to the payment, billing, cancellation, and refund mechanics of every paid order: see paddle.com/legal/checkout-buyer-terms.

6. Cancellations and refunds

Cancellations, cooling-off rights, and refund eligibility are governed entirely by our Refund Policy, which is incorporated into these Terms by reference. In the event of any conflict between these Terms and the Refund Policy on the subject of refunds, the Refund Policy prevails.

7. Acceptable use

You agree not to:

• use the Platform for any unlawful purpose, or to create, store, or export content that is unlawful, defamatory, or infringes the rights of any third party;
• attempt to reverse-engineer, decompile, or otherwise access the source code of the Platform except as permitted by law;
• circumvent, disable, or interfere with licence-key activation, device limits, or any other access-control or security feature of the Platform;
• share, resell, or sublicense a licence key beyond the device limit described in section 4.4, or otherwise use the Platform in a way that is intended to avoid paying applicable fees;
• use automated means (bots, scrapers, or similar) to access the Platform in a manner that places unreasonable load on it or is not permitted by our robots.txt;
• introduce malware, or attempt to gain unauthorised access to any part of the Platform or its underlying systems.

We may suspend or revoke access — including revoking licence key activations — for any account or device reasonably believed to be in breach of this section.

8. Intellectual property

8.1 Our IP

The Platform, including its software, design, branding, and underlying code, is owned by us or our licensors and is protected by applicable intellectual property laws. These Terms do not grant you any ownership interest in the Platform — only a limited, non-exclusive, non-transferable right to use it in accordance with these Terms and your access option.

8.2 Your content

Because chart content you create in the Organogram Designer is processed and stored locally on your device and is never transmitted to us, we do not claim any ownership or licence over it. You retain full ownership of, and responsibility for, the names, titles, structures, and other content you enter into your charts and any files you export.

9. Service availability and disclaimers

• The Platform is provided on an "as is" and "as available" basis. We do not guarantee that the Platform will be uninterrupted, error-free, or compatible with every browser or device.
• Because your chart data lives in your browser's local storage, clearing your browser's site data, switching browsers or devices, or using a private/incognito window without saving an export may result in permanent loss of unsaved chart content. We strongly recommend exporting or saving charts you want to keep.
• To the maximum extent permitted by law, we exclude all warranties, express or implied, regarding the Platform, including any warranty of merchantability, fitness for a particular purpose, or non-infringement. Nothing in this section limits any right you have under South Africa's Consumer Protection Act 68 of 2008 that cannot lawfully be excluded.

10. Limitation of liability

To the maximum extent permitted by law, we will not be liable for any indirect, incidental, special, or consequential loss or damage arising out of or in connection with your use of the Platform, including loss of data, loss of profits, or business interruption — including loss of chart content stored locally in your browser. Where liability cannot be excluded by law, our total liability to you for any claim arising from these Terms or your use of the Platform is limited to the amount you paid us for the access option giving rise to the claim in the 12 months before the claim arose.

Nothing in these Terms limits or excludes liability that cannot lawfully be limited or excluded, including liability for gross negligence, fraud, or death or personal injury caused by our negligence.

11. Termination

You may stop using the Platform at any time. We may suspend or terminate your access to Pro features — including revoking licence-key activations — if we reasonably believe you have breached these Terms, without affecting any rights or remedies either party may have. Because chart content is never held on our servers, termination does not involve deletion of any chart data by us — that data simply remains, or is removed, on your own device as normal.

12. Changes to these Terms

We may update these Terms from time to time. The version in effect at the time you use the Platform applies to that use. Material changes will be posted on this page with an updated effective date, and where practical we will provide reasonable notice before they take effect.

13. Governing law and disputes

These Terms are governed by the laws of the Republic of South Africa. Nothing in these Terms limits any right you have under South Africa's Electronic Communications and Transactions Act 25 of 2002 or Consumer Protection Act 68 of 2008. If a dispute arises, please contact us first via the Support page so we can try to resolve it informally before either party pursues other remedies.

14. Contact us

If you have any questions about these Terms, please contact us at support@tolocker369.com or via the Support page.